Privacy Policy

Hydracore Innovative Solutions Ltd  is committed to protecting your privacy and ensuring
the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and
safeguard your information when you use our software and services (collectively, the “Services”). By accessing
or using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information to provide and improve our Services. This information includes:

  1. Personal Information: When you register for our Services or interact with us, we may
    collect personal information such as your name, email address, contact information, and billing details.
  2. Usage Information: We may collect information about how you use our Services, including
    your interactions with the software, IP address, browser type, operating system, and device information.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to
    enhance your experience and gather information about your preferences and browsing activities. You can
    control cookies through your browser settings.
  4. Log Data: Our servers automatically record certain information when you access our
    Services. This includes information such as your IP address, browser type, referring/exit pages, and
    operating system.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and improving our Services.
  • Responding to your inquiries and providing customer support.
  • Sending you important notifications and updates.
  • Personalizing your experience and delivering relevant content.
  • Analyzing usage patterns to enhance our software’s performance and user experience.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information
with:

  • Service Providers: We may engage third-party service providers to assist us in delivering
    our Services. These providers are bound by confidentiality agreements and are only allowed to use your
    information for specific purposes.
  • Legal Compliance: We may disclose your information if required by law or in response to
    valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your
    information may be transferred to the acquiring entity.

Data Security

We take data security seriously and employ industry-standard measures to protect your information from
unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet
or electronic storage is completely secure.

Your Choices

You have the right to:

  1. Access, update, or delete your personal information.
  2. Opt-out of receiving marketing communications.
  3. Disable cookies through your browser settings.
  4. Object to the processing of your data under certain circumstances.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information
from children. If you believe we have inadvertently collected such information, please contact us to have it
removed.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will
notify you of any significant changes through our website or other communication channels.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at info@hydracore.com.ng

Your privacy is important to us, and we will do our best to address any issues promptly.

By using our Services, you agree to the terms outlined in this Privacy Policy.